Privacy Policy
Last Updated: September 2026
1. Information We Collect
When you contact Locksmith Halifax via telephone or through our online dispatch request forms, we collect information necessary to deliver mobile locksmith services. This may include your full name, phone number, email address, physical location or service address in Halifax Regional Municipality, and details regarding your lock/key requirements.
2. How We Use Your Information
The information collected is used exclusively for:
- Dispatching mobile locksmith technicians to your location.
- Communicating arrival times, price estimates, and service updates.
- Processing invoices, receipts, and accepted payments.
- Responding to customer support inquiries and warranty questions.
3. Data Sharing & Third Parties
Locksmith Halifax does not sell, trade, or rent your personal contact information to third-party marketing companies. Information is only shared with authorized service technicians and secure communication service providers (such as email delivery infrastructure) strictly necessary to fulfill your locksmith request.
4. Security & Retention
We maintain technical and administrative security measures to protect your personal data from unauthorized access, loss, or disclosure. Customer contact records are retained only as long as necessary to satisfy service, accounting, and legal requirements under Nova Scotia and Canadian federal regulations.
5. Contacting Us Regarding Your Data
If you have questions about our privacy practices or wish to request the removal of your contact details from our records, please reach out to us at:
Locksmith Halifax
Halifax, Nova Scotia, Canada
Direct Phone: +1 (902) 333-9963